SHOP POLICIES
 

All products from Paper Ave are made to order and are completely handmade.
Although every effort will be made to ensure consistency, the actual product may vary slightly
from the photo online including some slight color variation depending on the lighting and coloring on the screen.  

Returns

Due to the handmade process behind each product, no returns or exchanges will be accepted.  However, your satisfaction is important so please do not hesitate to contact Paper Ave should there be any issues or concerns that need to be remedied right away.  Questions and concerns can be sent to donna@paperave.com.


Shipping

Orders will be shipped within 7-10 business days unless otherwise noted through the US Postal Service. Domestic orders will be provided a tracking number upon shipment.  International shipping is also now available!


Material

As items made by Paper Ave are made of either craft paper or various grades of crepe paper, it is important to keep them out of direct sunlight and any moisture.


Have additional questions regarding your products or order?  Click here to contact me!